Privacy Policy

• Account details such as phone number and optional profile data.
• Order information including items purchased, pickup details, and loyalty/rewards activity.
• Device and diagnostic information needed to secure the app and keep the service running.
• Support messages you send to us at support@bobahub.app.

• Create and secure your account.
• Deliver one-time verification codes and order-related messages.
• Process and track orders placed through BobaHub-powered apps.
• Support loyalty, rewards, and store operations features.
• Improve reliability, prevent abuse, and resolve support issues.

BobaHub uses SMS primarily for one-time sign-in verification and other transactional messages you request. We do not sell phone numbers and we do not use them for third-party marketing. More detail about SMS consent is available at /sms-consent.

We share information only as needed to operate the platform — for example with hosting, payments, and communications providers that help us run BobaHub on behalf of our merchants. These providers may process data only for service delivery, security, analytics, and support.

We may also disclose information when required by law, to enforce our terms, or to protect users, merchants, and the platform from fraud or misuse.

We keep data for as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain business records. When data is no longer needed, we delete or de-identify it within a commercially reasonable timeframe.

• Reply STOP to end SMS messages where supported.
• Contact support@bobahub.app to request account assistance or deletion.
• Merchants can update store operational data through the BobaHub admin tools.

Questions about this policy or privacy requests can be sent to support@bobahub.app.